T's & C's


Welcome to the Terms & Conditions of Ryder & Hope.  Please read through each section carefully before purchasing our products online. By purchasing products, you are agreeing to the terms & conditions set out below.

Product Information

Every effort has been made to accurately display our products with the correct product information and colour, however, we cannot guarantee that all monitor display accurate colours of the products when delivered as each monitor display differs. All sizes and measurements are approximate. We do try to make sure they are as accurate as possible. Please note products are subject to availability.


Our craft products are made by independent makers, each product is often made by hand. With this in mind often there are slight variations in colour, tone, wood grain and size. We at Ryder & Hope celebrate & value these differences, making each item individual and unique. 


To purchase products from ryderandhope.com means that you have read and accepted the Terms & Conditions. By agreeing to our Terms & Conditions you the customer must be 18 years old + or buying with parental permission.

All products remain the property of Ryder & Hope until full payment has been received. 

Placing an order: To be able to place an order from ryderandhope.com you will purchase creating an account or as a guest. Once an order has been placed you will receive an order confirmation.

Sold Out Stock

In the unlikely situation that an item is sold that is sold out, Ryder & Hope will contact you as soon as possible to offer you a refund or exchange. Dependant of the stock brought lead times can be anything from 1 week to 6 months. We will advise you of this once in contact.

Pricing Policy

Within our pricing policy, all prices are subject to change without notice. All prices are inclusive of VAT. The total amount payable will be shown when the customer reaches the checkout stage of purchasing online, where the product price and delivery charge is shown.

 Occasionally, you may be charged the incorrect amount for your online order. While we do everything we can to prevent this from happening, Ryder & Hope reserves the right to charge the correct amount for items purchased, or alternatively, request for these items to be returned to us.

 Offers & Promotions

Ryder & Hope reserves the rights to modify, alter, terminate or discontinue such promotions at any time for any reason whatsoever without notice.

 Payment Cards Excepted

We accept all major credit cards: Visa Debit, Visa, Mastercard & American Express (only online).

 User Feedback

You can give feedback to Ryder & Hope about why you have returned an item. By doing this it helps us to further develop the product and help avoid any future problems.

Ownership of Rights

You acknowledge and agree that copyright, trademarks, and all other intellectual property, in all content supplied as part of this website are owned by or licensed to Ryder & Hope. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of
Ryder & Hope. You agree not to copy, display, distribute, reproduce, modify or re-post anything on this website.



The liability of our products which you purchase through our website is subject to our terms of sale. Care has been taken with the preparation for the content of the website as we use reasonable endeavours to verify the accuracy of any information we place on the website. We are not responsible for any errors or technical faults you may experience with our site, however, if we are informed of any inaccuracies in the content of our site then we will correct this as quickly as we can.